
And if they rename it via Outlook.office365. Solution In Outlook choose File > Account Settings > Account Settings In the Account Settings dialog select your main email account and click Change. Shared calendars now appear in the listing of O365 calendars accessible on iOS devices (this is great)Ī user accessing a shared calendar can rename the calendar to whatever they want (for their view only). If they click the "Accept" link in the email notification they receive (from within the ONLINE version of Outlook at ), followed by a browser refresh, they're back in business.Īlso, switching "the new outlook" back off does not seem to cause any issues.įor the user accessing the shared calendar account, the calendar now appears under the "People's Calendars" section rather than the "Other calendars" section. I found that re-adding a user's permissions to the source calendar (visit the source calendar that is being shared -> right click on the calendar name -> "Sharing and permissions") will trigger an email to the user about their "new" permissions to the shared calendar. Note: Make sure "the new outlook" is enabled in both O365 wemail AND calendar.

I took a look at the shared calendar account these folks were trying to access (which did have "the new outlook" enabled and most of the user permissions had been partially wiped! Apple Calendar users, who have their O365 calendars set up, also do not seem to experience issues. Users who are NOT using "the new outlook" are not affected. The issue seems to be tied directly to "The new Outlook" option being enabled in the online version of O365 ( ). This is a huge deal, because we schedule many public spaces and manage staff schedules through shared calendars. The calendars still appeared, they just weren't modifiable.


If you want, select the Hide On My Computer folders check box.At the University of Pennsylvania, our Office365 users suddenly lost "edit" access to the shared calendars they had previously set up in their O365 calendars. If you're using Outlook 2019 for Mac, clear the Show all mail account folders check box. :::image type="content" source="media/cannot-open-a-shared-calendar-in-outlook-2016/open-other-user-folder.png" alt-text="Screenshot of the Open Other User's Folder window with the Calendar option selected in the Folder Type.":::Ĭhange the preferences settings that are related to the On My Computer folders.Ĭlear the Group similar folders, such as Inboxes, from different accounts check box. Search for and then select the user whose calendar you want to open. I am not able to see them in the new Outlook on my Mac or on outlook on my iPhone. :::image type="content" source="media/cannot-open-a-shared-calendar-in-outlook-2016/other-users-folder-option.png" alt-text="Screenshot shows several options including the Other User's Folder option under Open on the File menu."::: I have encountered the same exact thing I have the new outlook version 16.43 on my Mac with Catalina Version 10.15.7 if I go to the old version of Outlook I can see my shared calendars. Select Home > Open Shared Calendar and enter a name to. On the File menu, point to Open, and then select Other Users Folder. Select Home, and then select a view option like Day or Work. :::image type="content" source="media/cannot-open-a-shared-calendar-in-outlook-2016/the-exchange-checkbox.png" alt-text="Screenshot shows that the Exchange check box is selected.":::Īfter you do this, the Open Shared Calendar button on the ribbon is available. Select the Exchange folder in My Calendars.Įxpand My Calendars to display the Exchange mailbox calendar, the On My Computer calendar, and calendars that are associated with any other accounts that are open in Outlook for Mac. To work around this issue, use one of the following methods: :::image type="content" source="media/cannot-open-a-shared-calendar-in-outlook-2016/clear-hide-on-my-computer-folders.png" alt-text="Screenshot shows that the Hide On My Computer folders check box is cleared in General Preferences."::: Workaround This issue occurs if the Group similar folders, such as Inboxes, from different accounts check box is selected and the Hide On My Computer folders check box is cleared in General Preferences.

:::image type="content" source="media/cannot-open-a-shared-calendar-in-outlook-2016/calendar-is-not-available.png" alt-text="Screenshot shows that the Calendar option is unavailable."::: Cause :::image type="content" source="media/cannot-open-a-shared-calendar-in-outlook-2016/open-shared-calendar-not-available.png" alt-text="Screenshot shows that the Open Shared Calendar button on the Calendar ribbon is unavailable.":::Īdditionally, when you point to Open on the File menu, the Calendar option is unavailable. When you open your Calendar in Microsoft Outlook 2016 for Mac, the Open Shared Calendar button on the ribbon is unavailable.
Outlook mac not opening shared calendar for mac#
You can't open a shared calendar in Outlook 2016 for Mac
